Frequently Asked Questions

Please click on question to find the answer.

What is think ahead?

The purpose of Think Ahead is to guide members of the public in discussing and recording their preferences in the event of emergency, serious illness or death. •Think Ahead an idea that came to life through feedback from people like you: people from all walks of life, all ages and all levels of health across the country. •The idea developed over a series of public meetings held throughout Ireland between 2009 and 2010. •Together, members of the public, emergency services, medical, legal and financial professionals recognised the importance of planning ahead to make sure that an individual’s right to make decisions for themselves and to be heard are honoured. Input from all groups helped to craft the Think Ahead form – a document that will guide your thoughts on planning for your end of life and help protect those close to you from anxiety that comes with the illness or death of a loved one. To Download the Think Ahead document click on the link

 www.thinkahead.ie/wp-content/uploads/2014/07/Think-Ahead-July-2014.pdf

What kind of patients do Bishopscourt care for?

We cater for long and short term residents which include those requiring dementia, respite, convalescent care and much more. Please see our list of services.

What are the bedrooms like at Bishopscourt?

We have 36 private and 12 semi-private rooms fully furnished. All rooms are en-suite and generously sized and include a telephone, TV and are fitted with a nurse call system.

Can I bring personal furniture and items into my room?

Yes, once the item fits your room and comply with our health and safety regulations, residents are encouraged to bring in personal items of furniture to personalise their surroundings making their stay more pleasurable and comfortable. We unfortunately due to Health & Safety regulations cannot allow any electrical items

When can my friends and family visit?

There is no restricted visiting at Bishopscourt.

Are children allowed in to the care home?

Yes, we welcome all your family and friends, we have beautiful grounds and gardens with seating areas and indoor facilities for you to spend with your loved ones.

Can I keep my own doctor?

Yes, residents can use the services of their own GP or can decide to use the home's retained GP.

Is a doctor available in an emergency?

Yes. Emergency cover is available through South Doc (South Doctor On Call) Service.

Are there other medical services are available - Dentists, Chiropodist, Physiotherapists?

There is a range of professional services available to residents. When requested or required, our staff are only to willing to help organise a suitable appointment time for you.

Do you have a hairdresser that comes into the Nursing Home?

Yes, we have a Garda vetted hair dresser who comes in weekly. To have your hair done just speak with the nurse on duty.

 

Where can I find out information on the Nursing Home Support Scheme?

The link below will take you to the HSE's Nursing Home Support Scheme's website. There is also an information booklet published by the HSE in relation to the Nursing Home Support Scheme available to download here along with all the releveant information you may require.

For NHSS Website:

www.hse.ie/nhss/

For NHSS Information Booklet:

www.hse.ie/eng/services/list/4/olderpeople/nhss/NHSS Information Booklet.pdf

 

I have some questions in relation to the Nursing Home Support Scheme where can I find or who can I contact to answer my questions?

The Department of Health and Children have published a frequently asked questions leaflet, please click on the link below to view the booklet.

www.hse.ie/eng/services/list/4/olderpeople/nhss/NHSS Information Booklet.pdf

Alternatively contact the NHSS office in your area. Click on the link below which lists all the NHSS offices in the country

www.hse.ie/nhss/#offices 
 

 

Where can I find the application for the Nursing Home Support Scheme?

Click on the link below to print off the Nursing Home Support Scheme application form.

http://www.hse.ie/eng/services/list/4/olderpeople/nhss/appform.pdf

 

Is there a website for the Nursing Home Support Scheme?

 

Yes the HSE have a section on their website dedicated to the Nursing Home Support Scheme. Click on the link below to go directly to the website.

www.hse.ie/nhss/

I am finding it difficult to choose a Nursing Home, is there anything that can help with the decision?

Yes, Nursing homes Ireland have have a guide to choosing the most suitable nursing home home. Click on the link below to see the leaflet produced.

http://www.nhi.ie//directory.php

I have a complaint I wish to make, what do I do ?

If you have a complaint you wish to make in relation to any aspect of the service at Bishopscourt you can make a complaint to the nurse on duty, The Director of Nursing or Assistant Director of Nursing or any member of the management team. If you want to make a complaint in writing you may do so by email to info@bishopscourt.ie and use the form below to complete your complaint.

 

Click to go to Complaint Form Download